| Gaining customer experience insights that matter JR McColl-Kennedy, M Zaki, KN Lemon, F Urmetzer, A Neely Journal of service research 22 (1), 8-26, 2019 | 395 | 2019 |
| Managing ecosystems for service innovation: A dynamic capability view H Lütjen, C Schultz, F Tietze, F Urmetzer Journal of Business Research 104, 506-519, 2019 | 190 | 2019 |
| Data and analytics-data-driven business models: A Blueprint for Innovation J Brownlow, M Zaki, A Neely, F Urmetzer Cambridge Service Alliance 7 (February), 1-17, 2015 | 154 | 2015 |
| Introducing platform ecosystem resilience: leveraging mobility platforms and their ecosystems for the new normal during COVID-19 RJ Floetgen, J Strauss, J Weking, A Hein, F Urmetzer, M Böhm, H Krcmar European Journal of Information Systems 30 (3), 304-321, 2021 | 131 | 2021 |
| The future of servitization: Technologies that will make a difference V Dinges, F Urmetzer, V Martínez, M Zaki, A Neely Cambridge Service Alliance, University of Cambridge, Cambridge, 2015 | 60 | 2015 |
| Cloud-based enterprise mashup integration services for B2B scenarios R Siebeck, T Janner, C Schroth, V Hoyer, W Wörndl, F Urmetzer Proceedings of the 2nd workshop on mashups, enterprise mashups and …, 2009 | 28 | 2009 |
| From goods to services consumption: A social network analysis on sharing economy and servitization research MP Fritze, F Urmetzer, GF Khan, M Sarstedt, A Neely, T Schäfers SMR-Journal of Service Management Research 2 (3), 3-16, 2018 | 23 | 2018 |
| Artificial intelligence as driver for business model innovation in smart service systems J Neuhüttler, H Kett, S Frings, J Falkner, W Ganz, F Urmetzer Advances in the Human Side of Service Engineering: Proceedings of the AHFE …, 2020 | 22 | 2020 |
| Connecting the Dots of Digital Platform Ecosystem Research: Constructs, Causal Links and Future Research. RJ Floetgen, MA Novotny, F Urmetzer, M Böhm ECIS, 2021 | 21 | 2021 |
| Platform ecosystem structures: leveraging platform-based technology and the finance ecosystem for the new normal R Flötgen, N Mitterer, F Urmetzer, M Böhm | 16 | 2022 |
| Perceived quality of artificial intelligence in smart service systems: a structured approach J Neuhüttler, R Fischer, W Ganz, F Urmetzer Quality of Information and Communications Technology: 13th International …, 2020 | 14 | 2020 |
| Using business ecosystems mapping to generate new competitive value propositions FT Urmetzer, A Gill, N Reed | 11 | 2019 |
| User acceptance and mobile payment security F Urmetzer, I Walinski Mobile Commerce: Concepts, Methodologies, Tools, and Applications, 1014-1038, 2018 | 11 | 2018 |
| FAST Platform: A Concept for user-centric, enterprise class Mashups V Hoyer, T Janner, C Schroth, I Delchev, F Urmetzer Proceedings of 5th conference of professional knowledge management …, 2009 | 11 | 2009 |
| Design considerations for engineering asset management systems F Urmetzer, AK Parlikad, C Pearson, A Neely 9th WCEAM Research Papers: Volume 1 Proceedings of 2014 World Congress on …, 2015 | 10 | 2015 |
| Digital platform ecosystem performance: antecedents and interrelations RJ Floetgen, M Novotny, A Hein, J Weking, F Urmetzer, M Böhm, ... | 9 | 2022 |
| Engineering Services: Unpacking Value Exchange V Urmetzer, F., Neely, A. and Martinez Value Creation Through Engineering Excellence: Building Global Network …, 2017 | 9* | 2017 |
| The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems F Urmetzer, V Martinez, A Neely Conference: Euroma 2016, Trondheim, Norway, 2016 | 9 | 2016 |
| The Ecosystem Value Framework: supporting managers to understand value exchange between core businesses in ecosystems F Urmetzer, V Martinez, A Neely EurOMA 2016, 2016 | 9* | 2016 |
| Business Ecosystems: Towards a Classification Model F Urmetzer, A Neely, V Martinez 5th World Congress on Pruduction and Operations Management (P&OM 2016), 2016 | 8* | 2016 |
Andy NeelyUniversity of CambridgeVerified email at cam.ac.uk
